Pick-Up and Home Delivery Services

Banff Public Library is pleased to offer pick-up and home delivery services within the town of Banff.

Please give us a call at 403.762.2661, send us an email, or complete the form below with your requested items, and we will respond within two business days to arrange a pick-up or drop-off time.

Patrons can borrow up to five library items at a time, and these items can be returned to the Library in our external book drop or exchanged in a subsequent delivery. Loan periods will be set to three weeks upon check-out but may be extended until the Library re-opens, if necessary.

Please note that it is once again possible to place holds and bring items in from other libraries in the Marigold Library System. However, it may take longer than usual to receive a hold as not all libraries are able to share their items at this time. To search for items that are currently available to borrow at Banff Public Library, please see below:

• visit The Regional Automation Consortium public access catalogue (TRACpac) keyword search page

• select "More Search Options"

• click on "Banff Public Library" from the list of libraries that appears in the pop-up window

• click on "Set Search Options" in the same pop-up window; you will then be redirected back to the keyword search page where you can continue to search for an item at Banff Public Library

• once you have located an item in the catalogue, click on the "Where Is It?" tab which is displayed on the righthand side of the item; a pop-up window will appear showing the status of the item; if the item is listed as being "In," it is available to borrow

• give us a call, send us an email, or fill out the form below with your requested items; we are happy to recommend items as well

We will respond to all pick-up and home delivery requests in the order that they are received. An item that appears as being "In" in the catalogue may not be available if another patron earlier in the queue has already requested it.  

If you are picking up items at the Library, please bring your library card or picture ID with you. We will need to verify your library membership at our front entrance before placing your items outside for pick-up. If you might need a library card, please complete our online Library Membership Registration Form.

Health professionals from the Centers for Disease Control and Prevention (CDC) have recently stated that paper-based items, such as books, are not considered to be viable transmission routes for COVID-19. However, they recommend that public libraries take precautionary measures to quarantine recently returned books and other library items such as CDs and DVDs for 24-72 hours. Banff Public Library has been quarantining all returned items for at least five days since closing its doors on March 16 and will continue to follow the CDC's recommendations to quarantine items that circulate as part of our pick-up and home delivery services.

Please note: as the COVID-19 situation continues to evolve, we may need to cancel/postpone these services without notice.